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Bank Technology News April 2004 Melissa Solomon	Easy-to-Use Sites Bring Bank Returns Web initiatives are paying off in terms of customer satisfaction.
The Motley Fool January 23, 2006	All About Online Banking You may not need your bricks-and-mortar branch as much as you thought.
Bank Technology News April 2003 Mark Bruno	For Web Relaunches, Functionality is Focus Ring the bell for round two of on-line banking redesigns and relaunches. A new phase of Internet banking emphasizing greater ease-of-use and broader functionality is getting underway.
Wall Street & Technology February 14, 2006	Small Businesses Big Biz for Banks Capturing small businesses as banking customers will be a top priority for many banks this year, according to a new report.
Bank Systems & Technology January 30, 2008 Maria Bruno-Britz	City National Bank Appoints Rodney Banks VP of Commercial Banking Services Rodney Banks, new executive VP and manager of commercial banking services at Los Angeles-based City National Bank, says customer relationship management solutions are more vital now than ever before.
Bank Technology News March 2007 Glen Fest	Business Banking: Small Banks Beefing Up Commercial Capabilities Four in five community institutions say they will increase tech spending on capabilities such as cash management and imaging to attract corporate banking customers.
The Motley Fool September 7, 2005	How to Bank Online Consider online banking to save time, trouble, and money. Here are some tips.
Bank Technology News October 2007 Glen Fest	Small Business: Adapting Retail to Digital Biz Apps Progress is being made in adapting consumer features into the small business realm, rather than using stripped-down corporate banking tools.
Bank Technology News June 2007 Glen Fest	Mobile Banking: Mobile Banking is Finally Almost Here. Really. An adoption surge, fueled by user technology and industry convergence, is expected to propel mobile banking's march to the financial services mainstream within three years.
Bank Systems & Technology November 1, 2006 Phil Britt	Study: Channel Preference Is Age-Dependent Though financial services customers as a whole prefer branch banking, there are clear differences in customers' channel preferences based on age, according to a recent American Bankers Association (Washington, D.C.) survey of 1,000 consumers.
Bank Technology News May 2003 Mark Bruno	The Anatomy of an Anomaly How a traditional institution like Bank Of America is making huge waves in the internet banking business.
Bank Technology News May 2004 John Adams	Firm Takes Swipe At e-Tolls Again A new pay-for product from Online Resources hits the market with a group of more than 50 early adopters including First Command Bank and Pinnacle Federal Credit Union.
Bank Technology News November 2005 Glen Fest	Money Management: PFM Lite's Starts To Get Heavier Converging with bill pay and other personal cash-management capabilities, a new on-line option seems like a slam dunk, but traction has been slow. That may be about to change.
Bank Systems & Technology November 15, 2007 Maria Bruno-Britz	RDS Special: SAP and CSC Form Alliance to Offer Banks Pricing Optimization Technology SAP announced an alliance with Computer Sciences Corporation that will address the growing need for banks to differentiate themselves through strategically optimized product pricing.
Bank Systems & Technology December 23, 2007 Nancy Feig	Mobile Banking Experiencing Increased Adoption Mobile banking is causing a flurry of activity in the U.S. financial services industry.
Bank Systems & Technology May 21, 2007 Katherine Burger	Online Banking Growth Outpacing That of Call Centers, Branches, ATMs, TowerGroup Report Says According to a recent report, online banking is increasing in use at an annual rate of 27% -- compared to 7% for the call center, 1.4% for the branch and only 0.5% for ATMs.
Bank Technology News May 2007 John Adams	Mobile Banking: Get Ready for the New Zealand Invasion Technology salespeople are planning to pitch to American banks and consumers a mode of wireless remote access banking they say has worked wonders in New Zealand.
Entrepreneur October 2005 C.J. Prince	Net Deposits Entrepreneurs have been slow to adopt online banking - with good reason. But some banks are trying hard to win them over.
CIO June 1, 2006 Susannah Patton	Online Banking's BOO-BOO People are banking online in greater numbers than ever before, but according to a recent survey, banks aren't keeping up with their customers' appetites for online financial planning assistance.
Bank Technology News April 2007 Glen Fest	Internet Banking: Luring the Laggards Will Require Enhancements Banks need added functionality to interest the millions of households yet to enroll in Web banking. Vendors are adapting their wares accordingly.
Bank Technology News July 2005 Glen Fest	On-Line Banking: Access to Funds Can Be Immediate Wachovia is the latest of the big banks to introduce immediate opening and funding of on-line accounts. Vendors are hoping for something to click with small banks soon.
The Motley Fool July 19, 2006	Is Online Banking for You? Online banking isn't for everyone -- yet. But it might be for you. Take some time to research it a bit.
Bank Technology News August 2003	By The Numbers One of the major effects of check-image exchange is the eventual elimination of the float. The annual value of the float is about $5 billion, say banks, even in today's low-rate environment.
U.S. Banker November 2001 Mark Bruno	First State Bank of Michigan Taps Horizon USA First State Bank signed a deal with Horizon USA, a Houston-based advertising and marketing firm, which designed 10 online banking kiosks, located in 10 of the bank's branch lobbies...
CFO October 1, 2006 Fink & Durfee	The 2006 CFO Survey of Trends in Banking Finance executives' concerns about the banking industry.
Bank Technology News August 2006	Branches Take Center Stage: Invest or Fall Behind Branches are a top priority among chief executives who see them as the nucleus of their retail banking franchises. But not all chief executives have been as quick to rethink, retool and reinvigorate their branches as their more aggressive peers.
InternetNews December 21, 2007 Kenneth Corbin	A 'Building Year' For Mobile Banking Research firm Celent looks ahead to the coming year in banking technology.
Bank Technology News January 2003 Charlotte Dunlap	CIBC Reuses As It Renews Banks are being advised to invest in component-based technology, which would permit a bank to reuse the same application across multiple business lines.
The Motley Fool February 12, 2008 Dan Caplinger	Where You'll Find the Best Rates As customers have moved to the Internet for financial solutions, banks have paid attention.
U.S. Banker August 2001 Mark Bruno.	Technology Demand is There, But Spiel Must be Real Banks re-evaluate spending on technologies such as online banking, e-wallets, etc.
Bank Technology News January 2007 John Adams	Trustworthiness: Customer Loyalty Stems From Competence How important is security? New research says consumers hold banks to a higher standard than other retail business when it comes to safety and overall staff and institutional competence.
Bank Systems & Technology August 1, 2007 Nancy Feig	Banking Customers More and More Mistrustful of Financial Institutions It's not just security breaches that are causing consumers to lose faith in their financial institutions. Consumers in general are more demanding, and this attitude spills over into the relationships they have with their banks.
Bank Systems & Technology August 24, 2006 Phil Britt	Living in a Multichannel World As banks decide how to allocate approximately $6.5 billion in investments on retail channels this year, they would be wise to look at how customers use those channels, according to Karen Massey, senior research analyst for Financial Insight.
The Motley Fool August 15, 2006	Banking Alternatives Investors, don't think you're stuck with Federated First Financial. You might do better elsewhere.
InternetNews May 12, 2006 Ed Sutherland	Consumers Losing Trust in Online Banking Stung by breaches of personal financial data, U.S. consumers are quickly withdrawing their confidence in online banking.
U.S. Banker October 2009	The 25MPWIB Awards Dinner: A Photo Gallery Pictures of the 25 most powerful women in banking.
The Motley Fool November 1, 2004	Is Online Banking for You? It may be time to think about paying your bills online.
Bank Systems & Technology May 4, 2010 Matt Gunn	Wells Fargo Expands Popular Small Biz Mobile Banking Program The bank has been seeing double-digit growth every month for for its small business mobile banking offering.
AskMen.com Terence Channon	Online Banking Your bank may offer you access to more services online than you think -- services that might make your life a whole lot easier if you use them properly.
Bank Technology News April 2005 Shane Kite	Cross-selling: Toppling Silos Key To Wells' Web Success Breaking down tech and cultural divides between corporate and consumer divisions, as well as providing more transparency for customers, is leading to greater overall use of the bank's portal.
U.S. Banker August 2005 Michael Grebb	Climbing Another Ladder Rung Customers want speed and have no patience for inconsistency among channels. That's reason enough for banks to fully combine their silos once and for all.
Bank Technology News June 2004 Holly Sraeel	If You Want Customers To Stay, Don't Charge For Bill Pay The adage "the best things in life are free" couldn't apply more than for bankers toying with reinstating fees--eventually--for on-line bill payment.
Bank Systems & Technology January 31, 2006 Peggy Bresnick-Kendler	Demographic Trends How are retail banking customer demographics changing? What is the significance of these trends?
U.S. Banker July 2003 Holly Sraeel	If Waiting were a Sport, Women Would Win Seventy-five percent of the workforce in banking is female, yet less than 25 percent of the C-suite is women. Why that is remains the subject of some debate.
Bank Systems & Technology September 17, 2007 Nancy Feig	Age Matters When it Comes to Channel Preference Though generational differences greatly influence consumers' banking behavior and young consumers have a clear preference for online banking, traditional channels still are important for servicing all generations, two recent surveys suggest.
Wall Street & Technology February 14, 2006	Little Confidence In Online Banking The United Kingdom's Financial Services Authority (FSA) has characterized consumer confidence in online banking as "fragile." To combat the trend, the regulatory body is encouraging banks to devote greater effort to fighting online banking fraud.
Bank Technology News January 2005 John Adams	On-Line Foreign Exchange: Wells, S1 Tag Team International Trade International trade is growing by leaps and bounds for Wells Fargo, which hopes a Web-based foreign exchange alliance with S1 will place it firmly ahead of the curve as cross border business banking continues to grow.
U.S. Banker October 2001 Neckopulos & Pihl	Challenge: Integrating the Channels Andersen Business Consulting says banks must integrate all delivery channels to be successful...
Bank Systems & Technology May 6, 2004	One Question For Greg Fusilli, The Bank of New York How is The Bank of New York using technology to improve its relationships with retail banking customers?
Bank Systems & Technology July 12, 2010 Penny Crosman	Mobile Banking Usage Nearly Doubled in Past Year, IDC Says The good news: consumers and banks have made great progress in mobile banking adoption. The bad news: it's hard for banks to make money via mobile.