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Inc. December 1, 2000 Norm Brodsky |
Street Smarts: What Business Are You Really In? Sometimes you have to think differently about your business in order to find the key to success... |
Inc. June 2004 Norm Brodsky |
Street Smarts: Everybody Sells Your work force can become a secret weapon for closing sales. A small company hired a phone representative trainer to give a seminar to the whole company, with impressive results. |
Inc. February 1, 2003 Norm Brodsky |
The Path to the Top Are you an agent of change, or will you be a victim of change? |
Inc. December 2003 Norm Brodsky |
Street Smarts: The Capacity Trap II Sometimes it's better to let your unused capacity stay unused. |
Inc. September 2006 Norm Brodsky |
Street Smarts: Keep Your Customers There is a basic rule of business that's easy to forget, especially when you're competing for customers. Winning is not just about closing the sale. You win when you close the sale and also lay the foundation for a good relationship that will allow you to keep the customer for a long, long time. |
Inc. February 2004 Norm Brodsky |
Street Smarts: Problems, Problems Every business owner has problems. The key question is this: Are you just stopping the bleeding, or are you dealing with the root causes? |